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Facilities Management

Provision of Various Works


Provision of Various Works - £2m

Newcastle University is a world-leading university based in Newcastle upon Tyne in the North East of England. Following Esh Facilities' appointment in 2013, this measured term contract is for the provision of various works across the University's vast estate.

Works comprise of buildings installations, refurbishments, repairs, planned preventative maintenance and improvements on university premises.

Several key projects have been completed as part of the contract, most recently, works in the Cassie Building and Stephenson Building.

The Cassie Building project comprised £45k of alterations and refurbishment works within the lecture theatre to allow staged seating to be turned 90 degrees.

Works included; removal of existing staged seating, ceiling and floor coverings, alterations to lighting, power and data, relocation of existing radiators, supply and installation of suspended ceilings and full re-decoration.

The £70k Stephenson Building project comprised of enabling works to allow for the replacement of the University's Wind, Wave, Current tank based within the Hydrodynamics Laboratory.

Previous projects include the refurbishment of 10 rooms and the communal bar area within the Castle Leazes Hall of Residence, and the replacement of 80 internal doors, ceiling replacement and decoration within Claremont Bridge.

Visitor Centre Refurbishment


Visitor Centre Refurbishment - £250k

On behalf of Northumbrian Water, we completed refurbishment works of various areas within Leaplish Visitors Centre and essential maintenance to the building fabric and facilities. The project was completed across three phases.

The first phase involved a full strip of the existing roof covering to the main bar/restaurant and replacement with slate roof tile.

The second phase was undertaken within the reception area, transforming the space into a modern themed bar/cafe through full decoration, installation of flooring, lighting and a new bar.

The final phase was completed in the pool area, with a new steam room constructed and refurbishment of the pool area, changing areas and toilets.

Building Risk Assessment Works


Building Risk Assessment Works - £800k

Whole Building Risk Assessment works were undertaken across multi-domestic properties. Works comprised of; fire alarm upgrading and replacement, emergency lighting upgrading and replacement, fire door replacement and upgrade of basement ceilings.

Refurbishment works were required to meet the recommendations of Fire Risk Assessments undertaken in compliance with Regulatory Reform (Fire Safety) Order 2005.

Total Facilities Management

£850k pa

Total Facilities Management - £850k pa

We provided TechnipFMC with Total Facilities Management comprising of 24/7 365 Reactive Maintenance, Planned Maintenance, Statutory Compliance, Minor Works and Projects.

Works included; Building Fabric, Plumbing, Mechanical, Electrical, statutory testing, cleaning and hygiene services as well as waste management, porterage static site security, with associated CCTV intruder systems and front of house service delivery.

Nordic Tipis


Nordic Tipis - £60k

Delivered on behalf of Northumbria Water via the £250k-per-year Minor Building and Civil Maintenance Services framework, Esh Facilities assisted with the creation of the Nordic tipis at Landal Kielder Waterside in Kielder Water & Forest Park.

We worked alongside the client to landscape the area, create the interior and satisfy building control requirements, including the need for permanent emergency lighting and Equality Act (2010) compliant exits.

The design of the tipis fit seamlessly into the areas surroundings to create the perfect wedding location and are designed to be stripped back to the frame in the event of bad weather.

Reactive Repairs and Associated Works

£1.5m pa

Reactive Repairs and Associated Works - £1.5m pa

The 4 year framework involves works such as joinery, window replacements, glazing, internal and external doors, plastering, decoration, electrical works, lighting, heating, communal intercoms, plumbing and external works.

Our bespoke IT solution provides real time allocation of client appointments, highlighting only the operatives with the most appropriate skills to complete the specified works with the available time to deliver.

Our diary system is available to the client, allowing them to book initial appointments for customers and allocate a status.

The time allocated for received works is dependent upon the awarded status, with emergency works being completed within 24 hours, urgent within 3 days and routine within 28 days.

Building Repairs, Maintenance and Small Works


Building Repairs, Maintenance and Small Works - £600k

This measured term contract comprises the completion of general building works including planned repairs and maintenance, minor building works, alterations and improvements for the Newcastle upon Tyne Hospitals NHS Foundation Trust within their facilities across the North East.

General building works are defined as works valued less than £500,000 and includes planned repairs and maintenance works such as the replacing of items deemed to be at the end of their service life.

These are issued to the team for initial surveys to be undertaken to identify the works necessary and associated costs, the report is then issued to the client for task orders to be raised.

Responsive repairs and maintenance works comprise of day-to-day repairs together with short term items to rectify the immediate problem, these could be reported and works required during normal working hours and out of hours.

Emergency works are reported directly to us along with an indication of the problem.

Our operatives visit the sites to assess and issue a report back to the client. A priority code is given to each job to establish the timescale for which the works will be completed.

10-Year RAMP Framework


10-Year RAMP Framework - £15m

Esh Facilities has been appointed to the 10-Year framework to undertake responsive repairs, works to void properties and planned investment works to Accent's housing stock across the North East.

Planned investment works comprise of modernisation of occupied properties, including; window and door replacement, kitchen and bathroom replacement, and heating and electrical upgrades.

Responsive repairs comprise of jobs allocated via a call centre system at tenanted and residential care properties, works include a variety of issues such as; electrical issues, doors faults, gas issues, window repairs, toilets repairs, flooring, work top, drawer and cupboard repairs.

Jobs are allocated on a priority basis, with emergencies being visited within 2 hours of the call being issued. Completion targets of 3 days are set for emergencies and 15 days for standard works.

When a property becomes void a notification is received which prompts a survey of the property, confirmation of the scope of works and a report issued to Accent within 12 hours.

Works vary between property but could include; capping of the gas, lock changing, new external doors and windows, repair or replacement of internal doors, smoke alarm testing, mould or damp treatment and all associated internal and external repairs.

Reactive and Planned Maintenance

£1.5m pa

Reactive and Planned Maintenance - £1.5m pa

For a period of 7 years, we provided the University of Leeds with 24/7 365 reactive maintenance, planned maintenance, minor works and planned projects over multiple trade disciplines made up of building fabric, plumbing and electrical.

Throughout the contract we completed several key projects, including; maintenance and improvement works to 800 en-suite shower rooms (£160k) and 160 communal kitchens (£200k), refurbishment of an academic building (£300k) and installation of 1,000 LED lighting units (£100k).

Externally, we completed £150k of resurfacing and white lining works to the existing cycle and pedestrian footways around the University.

Hard Facilities Management

£1.5m pa

Hard Facilities Management - £1.5m pa

Esh Facilities has been appointed to lots 1E of the Hard Facilities Management 2020-24 framework on behalf of North Yorkshire County Council.

The works comprise the responsive maintenance of sites within North Yorkshire for a variety of works, including; investigations, general building, drainage, brickwork, joinery, plumbing, mechanical, electrical, roofing, glazing, plastering, ceilings, decoration and fencing.

Reactive Repairs, Maintenance and Minor Works

£200k pa

Reactive Repairs, Maintenance and Minor Works - £200k pa

Since 2008 we have worked with Tyne Coast Colleges to provide 24/7, 365 Reactive Maintenance, Planned Maintenance, Minor Works and Projects over multiple trade disciplines.

Key projects undertaken via the contract include; £150k re-roofing of a teaching block and a total of £104k of refurbishment works to Halls and Common Rooms.

Planned and Reactive Maintenance Services


Planned and Reactive Maintenance Services - £1.5m

Esh Facilities has been working with Northumbria Police Authority since 2008 to deliver an array of projects.

The contract comprises the 24/7 year-round reactive, planned, minor works and projects over multiple trade disciplines made of Building Fabric, Mechanical, Electrical and Statutory Compliance testing.

The contract services over 300 client properties across Northumberland and Tyne and Wear.

Key projects undertaken as part of the contract include works at Clifford Street Police Station in Byker, Gateshead Police Station and Ponteland Police Headquarters.

The £250k refurbishment of the Northumbria Police Chief Constables office block at Ponteland Police Headquarters consisted of stripping out of the existing ceilings and replacement with a new suspended ceiling and lighting, re-wiring, full decoration and new floor coverings.

Works at Gateshead Police Station comprised the £106k Refurbishment and Alterations of the 5th Floor. Completed over a period of 6 months, the project included a type 3 asbestos survey, mechanical, electrical and general building work.

Another key project comprised £50k of works within Area Command Control at Clifford Street Police Station in Byker, including the construction of a new raised access floor, data cabling replacement and electrical rewiring replacement.

Planned Preventative Maintenance, Reactive Repairs and Associated Minor Works

£1m pa

Planned Preventative Maintenance, Reactive Repairs and Associated Minor Works - £1m pa

Planned preventative maintenance, reactive repairs and associated minor works were completed to the 200 West Yorkshire Police estate buildings covering an area of approximately 780 square miles.

The premises are located throughout the Forces Operational Area, which vary significantly in terms of physical condition and age with some consisting of several buildings on the same site.

Key project examples include Wetherby Welfare Refurbishment, Trafalgar House Undercroft and Northgate.

The Trafalgar House Undercroft project consisted of a £250k conversion of unused space at Bradford's largest police station.

Groundworks were completed along with new concrete flooring, damp proofing of exposed walls, new power supplies and mechanical heating and cooling to maintain an ambient temperature.

The £130k Northgate project was delivered over three phrases within a grade II listed building.

Working closely with the conservation officers, we developed a solution to replace warped floor joists with bespoke manufactured steel joists without impact on the listed status of the building.

The flooring was reinstated to the original condition and specification.

Forming part of a flagship programme for West Yorkshire Police, the £95k Wetherby Welfare Refurbishment comprised the refurbishment of kitchen and dining areas, male and female toilets, shower rooms, new flooring and decoration.

Planned Preventative Maintenance

£2.5m pa

Planned Preventative Maintenance - £2.5m pa

Originally acquired in 1998, we have successfully re-secured this contract through competitive tendering to the present day.

The contract involves Planned Preventive Maintenance, Asset Replacement Planned Works, Projects (Refurbishment, Repair & Compliance) and minor works servicing over 600 banking properties nationally.

The properties vary in size and function including business banking units, residential lettings above properties, mobile disaster recovery sites and new flagship, rural, high street, shopping centre and listed building branches.

We have completed various planned preventative maintenance projects consisting of works such as such as scaffolding, re-roofing with specialist coating, lead roofing, full external decoration, timber repairs, fire escape repairs, bird proofing, stone restoration and drainage repairs.

To maintain health and safety and fire safety compliance throughout the network of properties, we undertake Whole Building Risk Assessment projects which involve the upgrading of building fabric and fire alarm systems to comply with statutory regulations.

The Grand


The Grand - £100k

On behalf of Newcastle University, we delivered general refurbishment works at The Grand, Newcastle. The Grand forms one of the University's array of campus cafes, serving a range of food, drinks and snacks.

The café underwent a complete refurbishment, benefitting from a replacement counter/servery, new kitchen units, bespoke display units and shelving, installation of a raised seating area and banquette seating.

Additional works undertaken included; alterations to the internal wall layout, removal of existing floor coverings and replacement with ceramic tiling, full electrical rewire, replacement of existing WC's, lighting installation and full decoration.

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