• Client:
    ISOS
  • Location:
    Various Locations North East
  • Contract Value:
    £1,180,000

Planned Housing Maintenance

The project involved the internal refurbishment of approximately 230 properties across Sunderland, Chester le Street and Stanley. The properties were traditional social housing stock and were generally in good repair.

Individual housing surveys were completed to determine the works required at each property. Works included:

  • Full kitchen renewal including joinery works, associated plumbing and electrical works, plastering, ceramic tiling, new floor coverings and painting.
  • Full bathroom replacements including the fitting of all new sanitary ware, some joinery work, associated electrical and plumbing works, plastering, ceramic tiling, new floor coverings and painting.
  • Boiler replacements at approximately 20 properties. This included replacing the horizontal flues through walls and vertically through the roofs.
  • Electrical work and upgrades, either partial or full re-wires.
  • External door and window replacements.
  • Internal making good and decoration.
  • Minor builders work including the bricking up of flues, core drilling, re – screeding etc.
  • External painting works including pre painting repairs to various properties. Pre paint repairs consisted of small joinery repairs, filling and sanding.

We visited each property 6 weeks before commencement of the works to complete a kitchen design survey and complete a tenant consultation in which we noted the works required to each property. During this visit we also recorded their choice of kitchen units, worktops, tiles, flooring and paint. Periodic testing of electrics was also carried out during this visit to determine whether the property needed an electrical upgrade or full rewire. The window supplier came round at the same time and measured for the new windows and external doors. Combining these visits reduced the disruption to residents. 14 days prior to the works commencing we visited again to confirm the details of the works to be completed and also visited 48 hours before to ensure the residents were ready for us to begin.

All works were completed within 10 days with a handful of properties receiving boilers which extended the programme to 11 days.

Day Activity
1 Strip out and external door and window fit
2 Electrical upgrade or rewire
3 Plastering
4 Kitchen and bathroom installation
5 Wall tiling in bathroom and kitchen
6 Decoration
7 Floor screeds
8 Flooring installation
9 Final fix and snagging
10 Hand over to client

Added Value

During an earlier phase of works a disabled resident was unable to have works completed to her property. ISOS approached us and asked if it could be added into this phase of works. The resident’s parents took the resident away on holiday whilst the works were completed so they were a surprise upon her return. The property was fitted with a new kitchen, level access shower, electrical rewiring, windows and doors, tiling, plastering and decoration.

An employability project in Stobhill, Morpeth was lauched at the Stobhill Community Link, which sits at the heart of an Isos housing estate. It had been recognized that many people who claim Jobseekers Allowance or Employment and Support Allowance experience difficulties dealing with Jobcentre Plus, particularly with regard to attending and coping with work focused interviews. The building that was to house the ilearn centre was in a poor state of repair. We provided two of our Site Managers to assist with the refurbishment and redecoration of the Community Link building and help make it into a professional and welcoming space which provides support, assistance and computer access for local residents.

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